Information Collection

  • Consent: By using our site; registering to our courses or paying your bills online, you consent to our privacy policy. Other than for the purposes described in this Privacy Policy, your Personal Information will not be used without your consent. We will not collect Personal Information for the purpose of sales or marketing in a manner that identifies any individual (unless you provide your consent, for example in connection with a testimonial or review of our Services). We do not sell customer lists.
  • We principally store your data, which may include your Personal Information, on servers in United States. However, we may, at our discretion, choose to move the hosting of our servers to another country in the future.
  • Collection of Information: We collect, use and disclose only the information necessary for us to personalize communication emails; to process payments; to manage and maintain our customer database; and for making improvement to our services. We maintain the privacy and confidentiality of the information you provide us upon registering for our courses, taking a survey, making a payment, or for contacting us with questions. We will only use your information for the purposes for which we have collected it.
  • There are two types of information which may be collected through our service. These are Personal Information and Non-Personal Information.

Information You Give Us

We collect information that you voluntarily share with us.

Courses

When registering for our courses, you will provide your name and email address.

Online Payments

While we accepts card payments submitted electronically to pay for services and courses, we do not receive detailed payment information. Such information is instantaneously transmitted from our website directly to a third-party payment card processor, Stripe, through the industry-standard Secure Socket Layer (SSL) encryption. Stripe then communicates to Bourk Software & Consulting whether your payment has cleared, but does not provide payment card information to Bourk Software & Consulting (other than the last four digits of your card number). We store the transaction number provided by Stripe, with you name and email address. Stripe’s privacy policy is available here: https://stripe.com/ca/privacy

Surveys

You may choose to participate in optional surveys on this website regarding, for example, your level of satisfaction with a course. The surveys are anonymous, your name and title are optional fields. All the other information is non-personal used to gather your feedback and better serve you.

Information Collected Via Technology

We collect information via technology to enhance our ability to best serve you.

Bourk Software & Consulting collects IP (Internet Protocol) addresses from visitors to its website. Your IP address is typically associated with the portal you have used to access the Internet, such as your ISP (Internet service provider), your company, association, or school.

Although an IP address can reveal your ISP and/or geographic general area, it is not possible to determine your identity based just upon your IP address. Nevertheless it is possible that we may link the most recent IP address you used to navigate the website to the Personal Information that you have provided us.

Cookies:

Bourk Software & Consulting uses cookies and other similar technology. Here is the list of Cookies we use:

Cookie Name Purpose
PHPSESSID Keeps track of sessions
__stripe_mid A cookie used and set for the Stripe API
__stripe_sid A cookie used and set for the Stripe API
checkout-live-session A cookie used and set for the Stripe checkout
cid A cookie used and set for the Stripe checkout
SIDCC A cookie used and set for Google Maps embed
NID A cookie used and set for Google Maps embed
_gat A Google Analytics cookie – used for performance tracking of the website
_ga A Google Analytics cookie – used for performance tracking of the website
wfvt A cookie used and set for wordfence
wordfence_verifiedHuman A cookie used and set for wordfence

Information Third Parties Provide About You

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Your profile picture is visible to our employees.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

While visiting Bourk Software & Consulting’s website, you may encounter videos from YouTube. You can read their privacy policy here: https://policies.google.com/privacy

How We Share the Information We Collect

Bourk Software & Consulting does not sell, rent, nor trade your Personal Information to any third party other than as disclosed in this Privacy Policy. Following are some of the ways in which we share your information:

Scrum.org Courses

To validate your training, we share your name and email address with Scrum.org. You can read more about Scrum.org Privacy Policy here: https://www.scrum.org/privacy-policy.

Bourk Software & Consulting may utilize third-party service providers to perform data analytics regarding your interactions with the website. For example, Google Analytics (Privacy policy: https://www.google.com/intl/en/policies/privacy/).

Administrative and Legal Reasons

Required Disclosures:

We may be required by law to disclose Personal Information in response to a subpoena; a court order; a civil discovery request; other legal processes; or any other obligation required by law.

Legal Compliance and Protections:

We may disclose account or other Personal Information if it is determined that such disclosure is necessary to comply with the law and/or to protect the safety; rights; or property of Bourk Software & Consulting, our users, or others. This may include exchanging Personal Information, with other companies or organizations, for the prevention of fraud and/or credit risk reduction.

Corporate Transactions

Bourk Software & Consulting reserves the right to disclose and/or transfer your information (including your Personal Information):

  • To a new owner; co-owner; or operator of Bourk Software & Consulting or any such successor database.

Protection of the Personal Information We Collect

  • The protection and security of your Personal Information that we collect is important to us. Bourk Software & Consulting has several security measures in place (including physical; technical; and administrative) in order to protect your Personal Information from disclosure; unauthorized access; and improper usage.
  • For example, and as noted prior in this Privacy Policy, when you book services with us the information you input is encrypted through SSL encryption. Bourk Software & Consulting does not store credit card information and SSL encryption is used to protect your credit card information while it is transferred to Stripe (our third-party payment processor). Furthermore access to your Personal Information is restricted. Only employees who need the Personal Information to perform a specific task, such as, customer service personnel, web developers, managers, or sales representatives have limited access to Personal Information. Any staff members who are granted access to Personal Information are thoroughly familiar with all of our security and privacy practices and requirements. They are continually reminded of the importance which Bourk Software & Consulting places on privacy and what they can do to ensure the security of all users Personal Information.

No security measure is guaranteed to be perfect and/or impenetrable. Therefore, irrespective of our best efforts it is not possible to provide a guarantee to the security of your Personal Information.

Your Options Regarding the Information We Collect

You are free to view, update, modify, correct or delete your Personal Information and data collected. Contact us to do so at PrivacyOfficer@bourksoftware.com

Also you are free to opt-out of electronic communication from us by following the unsubscribe options in any email from us.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Regulatory Compliance Requirements:

Bourk Software & Consulting may be compelled to share your personal information in response to lawful requests by public authorities including to meet national security and/or law enforcement requirements.

Children’s Online Privacy:

Bourk Software & Consulting do not intentionally collect personal information from children under the age of 13 years. In the event we discover that we have unwittingly collected personal information from a child less than 13 years of age we will make every reasonable effort to remove such information from our database.

Updates to this Privacy Policy:

Bourk Software & Consulting reviews and enhances its Privacy Policy from time to time. In the event we modify or amend this Privacy Policy we will update this page with those changes as well as changing the date below. Should we make a material change to this Privacy Policy in a manner that may affect how we use or disclose your Personal Information then we will notify you by posting a prominent notice of those changes prior to making them and further by stating the effective date of the modified or amended changes. We suggest you periodically review this Privacy Policy. Your continued use of the Bourk Software & Consulting website following any amendment to this Privacy Policy constitutes your complete and irrevocable acceptance of any and all such changes. If any term and/or condition of this policy are unclear contact us via the addresses above.

Last updated: May 25, 2018