By registering for a course or workshop, you agree to these terms and conditions. These define the complete conditions governing your participation. Changes, additions or customers own terms and conditions are not valid unless confirmed in writing by the event organiser.


The number of participants is limited. Registrations are processed in the order received.

You agree to provide correct, complete, and up-to-date information necessary for processing and invoicing your registration. A valid email address is required to correspond with you. Your registration will be processed electronically on the organizer’s systems and/or on “cloud” services. You will receive informational emails for the course you have registered.

You agree that we may process your registration as described and that we may share this information with partners if necessary for processing your registration or holding the course. If the course is a certification course, then your data must be forwarded to for receiving the assessment password and certification.

We will not sell or otherwise misuse your data. It will only be used for registration and for keeping you up to date on workshops and other events. You can subscribe to the newsletter through the website. Each newsletter issue provides facilities for unsubscribing.


Payment of participation fees is due before the start of the course. For in-house courses, payment is due within 30 days of our invoice.

We may offer discounts on regular course fees. To qualify for the discount, you must claim the discount when you register. Published discounts are subject to change without notice.


Registration is binding.

Cancellation is possible up to two weeks before the start of a course without cost. After that point, the full course fee is due independent of whether the registered person takes part in the course or not. Participants can be substituted without charge.

To cancel or substitute a registration, please contact us.

In the event that a course must be cancelled due to an insufficient number of registered participants or illness of the trainer, fees that have already been paid will be refunded in full. Any other claims for compensation will not be allowed.


Course duration, price, content, and other details are defined in the course description. The course price includes handouts, materials; snacks and refreshments are provided during public courses and on demand for private classes. Please see the event description for details.

Extraordinary events may prevent holding a course as planned, in which case we will notify you as soon as possible. We reserve the right to update the course materials and to vary locations and dates of courses.

If we alter the date of a course, registered participants have the right to change or cancel without charge. We cannot guarantee that a particular trainer will deliver the course.


We provide no guarantee that any products, processes and other names mentioned are not registered trademarks of third parties.

By registering for a course, you agree to observe the following conditions of use:

• Materials used in the courses are subject to copyright restrictions and are made available for personal use during the course.
• Without written permission from the event organiser, course materials, text, photos etc. may not be copied, scanned, reproduced, translated or processed electronically, nor may they be used for internal or external purposes.
• All materials are the intellectual property of the course trainers and event organisers (expect where explicitly marked).

We reserve the right to modify the course program as well as these terms and conditions without notice.

These terms and conditions and any dispute arising out of your registration are subject to the laws of Quebec.